Support FAQ
Find answers to the most common questions about your Lupiqo membership, purchases, and access.
🔐 How do I access the premium prompts?
Once you purchase a monthly or yearly membership, you’ll instantly gain access to all premium prompts and daily updates. If you don’t see access right away, try logging out and back in.
🧾 Where can I view my purchases?
You can view all your purchases and download receipts or digital products from your Account Page.
🕓 How long does my subscription last?
The monthly plan is valid for 30 days from the date of purchase. The yearly plan lasts 365 days. Access expires automatically when the period ends unless renewed manually.
📧 I didn’t receive a confirmation email. What should I do?
Check your Spam, Promotions, or Updates folder. If not found, log in using the email from checkout. Still having trouble? Contact us directly.
🔁 Does my subscription renew automatically?
No. All payments are one-time. You will need to manually purchase again when your membership ends.
❌ How do I delete my account?
If you wish to permanently delete your account and data, visit this page. Note: This action is irreversible.
💳 Do you offer refunds?
No. All sales are final. Due to the digital nature of our products and instant access, we cannot offer refunds.
🧠 Can I use the prompts commercially?
No. Prompts are for personal use only. Redistribution or resale is strictly prohibited without written permission.
💬 I have a question or technical issue. How can I contact you?
Email us at support@lupiqo.com. We usually respond within 24–48 hours on business days.